Work Experience
Parts and service Specialist
Weingartz Supply Co. - July 2021 - Present
Streamlined communication between customers and technicians, enhancing efficiency in service delivery.
Acted as a liaison between customers and management, resolving issues promptly and ensuring customer satisfaction.
Followed up with customers about resolved issues to maintain high standards of customer service.
Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Awarded Exmark Sales Professional 2022 Award
Counter Sales
Advance Auto Parts inc. - April 2020 - July 2021
Restocked, rotated and visually merchandised products for increased customer visibility and sales.
Documented orders in computer system with general conditions and special customer requirements.
Acted as a brand ambassador by providing exemplary customer service and building rapport with customers, leading to increased customer loyalty and retention.
Achieved personal sales goals with great upselling and cross-selling abilities.
Room PAinter
Self-Employed Contractor - November 2019 - May 2020
Demonstrated exceptional attention to detail in preparation, ensuring surfaces were properly cleaned, primed, and repaired before painting.
Applied various painting techniques with precision and consistency, achieving smooth and even coverage.
Efficiently managed time and resources to complete projects within deadlines and budget constraints.
Communicated effectively with clients to understand their needs and preferences, providing professional recommendations and ensuring their satisfaction with the finished product.
Banquet Server
Fern Hill Golf Club and Banquet Hall - October 2017 - October 2019
Enhanced customer satisfaction by providing attentive and personalized service during events, ensuring guests' needs were met promptly and courteously.
Collaborated closely with kitchen staff and event coordinators to ensure seamless execution of banquet service, minimizing delays and errors.
Proactively identified and resolved issues during events, such as dietary restrictions or seating arrangements, to ensure smooth operation and guest satisfaction.
Assisted in setting up and breaking down event spaces, contributing to the overall efficiency and success of events.
Courtesy Clerk
Kroger - April 2017 - October 2017
Optimized bagging efficiency by organizing groceries strategically, ensuring items were properly sorted and packed to prevent damage and facilitate easy transport for customers.
Demonstrated excellent customer service by greeting customers warmly, assisting with bagging, and offering assistance with any additional needs or questions.
Proactively communicated with cashiers and other team members to coordinate bagging efforts and ensure smooth operations during busy periods.